Our thoughts are with our customers and communities during this challenging time. As we work together to protect public health, we are also taking steps to offer support and assistance to first responders and healthcare professionals, along with our customers and community members facing unprecedented and stressful circumstances.
For our Acura Financial Services customers experiencing hardship, we are offering a wide range of relief options including lease extensions, payment extensions, deferrals and late fee waivers. If you need help with your lease terms or other matters, Acura Financial Services is here to help.
For those who need to purchase a new or used vehicle right now, we have special programs to help make it easier.
We’re extending 90 days of deferred payment on new select vehicle sales financed by Acura Financial Services for qualified customers109. Note: New models only.
We’re giving select eligible first responders, healthcare professionals, and their spouses $750 toward Cap Cost Reduction or Down Payment Assistance on any 2020 or newer Acura vehicle (restrictions apply) when financed or leased through Acura Financial Services (AFS).
We’re giving our customers $500 toward the purchase or lease of a new Acura model. (Certain exclusions apply.)
We’re offering special APRs to qualified customers who purchase a Certified Pre-owned Acura TLX or RDX.
Acura dealers are working to adjust for CDC compliance and continue to serve our customers with vehicle service and maintenance, purchases, leases, and special programs. If your vehicle requires repair or maintenance, in so far as your state and local governments have recognized transportation as an essential need, your local Acura dealer service operation should be open and able to help you.
Acura Financial Services
If you require assistance with your Acura Financial Services account due to the impact of COVID-19, you may be able to request a payment extension or deferral on our website if it is your first online request.
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If you require further assistance, click below to contact your local AFS office.
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Acura Client Services
For questions related to your Acura vehicle please call:
(800) 382-2238 toll free
Monday through Friday
6:00am to 5:00pm Pacific Time