Customer Services

  • Locate a Dealer Near You

    Your local dealer is the first stop for any questions or concerns about your U.S. Acura vehicle.
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  • ORDER DOCUMENTS

    Request a printed brochure for a current model Acura vehicle: To order an owner's manual please visit My Acura. To order an Acura DVD-Based Satellite-Linked Navigation System™ update online, please click here

    Note: If you are registered with Acura.com, you may use the same username and password to log in to My Acura.

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    Search the site or review Frequently Asked Questions.
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  • FAQs

    • Is it possible to tow my Acura vehicle with all four wheels on the ground (dinghy towing)? For model year 2006 and newer, if an Acura vehicle is approved for towing with all four wheels on the ground, it will be noted in the Owner’s Manual for that vehicle. Please refer to the Owner's Manual for specific towing instructions.

      For model year 2005 and older, dinghy towing capability may or may not be possible. Please contact Acura Client Services (800-382-2238) for additional information on whether or not your specific 2005 or older vehicle may be dinghy towable.
    • Where can I purchase an updated Navigation disc? Updated Navigation DVDs can be purchased at www.acuranavi.com. You can also access this link through My Acura if you have registered a vehicle that has a navigation system.
    • The battery was disconnected from my vehicle and now my radio is flashing “code” and the radio doesn’t work. Where can I find my radio code? If an audio unit with theft protection is disconnected from electrical power, you must enter a unique code number into the unit or it will not work. This code and the audio unit's serial number are listed on the anti-theft ID card that comes with the vehicle. The card is usually placed in the glove box at the time of delivery. If you cannot locate the anti-theft ID card, learn how to retrieve your radio code online by clicking here.

  • CONTACT ACURA CUSTOMER SERVICES

    For further assistance, feel free to contact Acura Client Services. You can reach us through the following ways:
    • By Phone(800) 382-2238 toll free
      Monday through Friday
      6:00 AM to 5:00 PM
      Pacific Standard Time
    • By Fax(310) 783-3535
    • By MailAcura Client Services
      1919 Torrance Blvd.
      Torrance, CA
      90501-2746

  • Non-U.S. Contact Information

    Acura Client Services is more than happy to help with U.S. Acura vehicle concerns, but we are unable to address questions about non-U.S. products. Please telephone the appropriate customer relations group directly:
    • Acura Canada (888) 922-8729 toll free